If you don’t know what’s happening in-store, you can’t fix it. From stock inconsistencies to poor compliance and missed opportunities on the shop floor, small issues can quickly turn into lost sales, damaged brand perception, and reduced performance across your retail network.
At Contact Field Marketing, our auditing and stock compliance services give you a clear, real-time picture of what’s actually happening in-store, so you can act on it.
Why Auditing & Stock Compliance Matters
Retail environments are fast-moving and complex. Even with the right strategy in place, execution can vary significantly from store to store.
Our stock audits and compliance checks are designed to:
This allows you to make informed decisions, improve consistency, and ultimately increase sales.
To truly understand in-store performance, you need more than just data, you need perspective. That’s why we combine product audits, stock audits, and compliance checks with mystery shopper and secret shopper services.
Our auditors assess how well stores are following your processes, standards, and guidelines, from stock management to POS placement and pricing accuracy.
Our mystery shoppers act as real customers, capturing genuine insights into service, availability, and the overall buying experience. Together, this gives you a 360° view of your brand in-store, what should be happening, what is happening, and how it feels to the customer.
Experienced field teams are selected from our extensive national database of registered staff ensuring auditing and compliance checks are conducted promptly and professionally. A comprehensive report is produced, daily, weekly or monthly using bespoke reporting software which includes photographic evidence and custom questions answered by our staff in each store.
Our auditing and stock audit services are tailored to your brand, but typically include:
Stock Audits & Availability Checks
We assess on-shelf availability, backstock levels, and stock accuracy to ensure your products are always ready to sell.
Product & Merchandising Audits
We review product placement, planogram compliance, and promotional execution to ensure your brand is represented correctly.
Pricing & Promotion Checks
We verify pricing accuracy and promotional compliance to avoid lost sales and customer confusion.
Store & Operational Compliance
We assess adherence to internal processes, health & safety standards, and store-level execution.
Competitor & Market Insights
We capture data on competitor activity, shelf space, and positioning to give you valuable context.
Mystery Shopper & Secret Shopper Services
We evaluate customer journeys, service levels, and in-store experiences to highlight strengths and areas for improvement.
Real-Time Reporting & Full Transparency
Data is only valuable if you can access and act on it quickly. We provide detailed audit reports, including photographic evidence, all available through your dedicated client portal. This gives you:
This level of transparency allows you to respond faster, fix problems sooner, and continuously improve performance.
Our auditing services UK-wide are fully managed from start to finish. We carefully select experienced field teams from our national network, ensuring every audit, stock check, or mystery shop is carried out professionally and consistently.
Whether you need:
We can scale our approach to match your requirements.
Our stock audit services are designed to do more than just report issues, they help you improve performance.
By identifying problems early and providing actionable insights, we help you:
It’s a cost-effective way to gain control, reduce risk, and unlock growth across your retail estate.
Choosing the right partner for audits and compliance checks is critical.
With Contact Field Marketing, you get:
We don’t just collect data, we give you the clarity and confidence to act on it.
If you’re relying on assumptions instead of real insight, you’re leaving performance to chance.
Our auditing, stock compliance, and mystery shopper services give you a complete, accurate view of your retail execution, so you can improve it.
Get in touch today to see how we can support your business with expert auditing services in the UK.
CAI, Coble Dene, North Shields, Royal Quays, NE29 6DE
