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Product Recall & Crisis Management

Crisis Managment supermarket Crisis management wrong price

Product Recall & Crisis Management Solutions

Clients use crisis management when faced with faulty goods that may be a potential risk to the public or when products have hit the shelves without correct information.

Whatever the reason, crisis management is a cost effective way of withdrawing goods from the market or ensuring the product sells by correcting any mistakes. Our Product Recall teams can avert disaster in a matter of hours by visiting stores and relabelling products on a national level.

Fully Managed Service With National Coverage

Contact recognises the fact that time is of the essence, we have the capacity and capability to turn a campaign around very quickly in a crisis and limit damage.

Experienced field teams can be simultaneously deployed to ensure visits are conducted promptly and professionally.

Reporting information gathered along with photographs provide the client with evidence that the problem has been resolved

Who We’ve Helped

Crisis-Management-AsobiAsobi produce a range of ‘pocket money’ toys for children, their products had slipped through quality control without the CE Safety Sticker and had then been sent out… Read More

sennheiser product recal

Sennheiser headphones had the incorrect barcode printed on the packaging in Tesco stores nationwide. This was having a devastating effect on sales over the busy holiday season… Read More



Get in Touch

If you need a crisis resolving quickly and professionally, contact us on 0845 644 2865 or send us your details below and we’ll get back to you promptly.

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